PayFines Inc. has introduced two pricing options: Option 1.)
Yearly fee of $2,500 charged to the POA court. There is no transaction charge to the user or the court.
The user will be charged a transaction fee of $2.50. There will be no access fee or transaction fee charged to the POA court for use of the service that Payfines Inc. provides. POA courts will be given a 90 day notice if there is to be any change to the fee. The $2.50 transaction fee charged by Payfines Inc. will not be reflected in the admin module and will be transparent to the POA court.
Why doesn't PayFines validate credit cards real time?
PayFines uses simple credit card validations using Mod10 algorithm because there may be additional administration fees that the POA Court will need to add to the total. Since the POA Court is processing the card themselves, they can add the administration fees if the consumer has agreed to this option in the checkout process.
Why is PayFines completely seperate from ICON?
Due to feedback we received from POA Courts, ICON has been kept separate from PayFines. In order to ensure the integrity and accuracy of the data entered, POA Court personnel will have full control over what is entered into ICON. Payments can be uploaded by batch into ICON.
Where am I allowed to put PayFines's address so the consumer can find out about it?
PayFines web site address can be displayed along with the traditional address on any and all materials. As well, PayFines is the first website to be allowed by the Ontario Government to have their address printed and displayed on the tickets themselves.
Can I edit the administration fees?
Yes. You have full access to them. By default we have entered $2.50, $3.75, $5.00 and $20.00 for the administration fees, but they may be modified by you.
Can I edit the information? What if a consumer makes a mistake?
Yes. You have full control over any modifications to the information.
What are the advantages of having this system over traditional methods?
Using the PayFines website will result in decreased mail and telephone calls, therefore maximizing staff time.
What are your plans for the future? Are you going to expand?
Adding Part 2 Payment plan system where a payment plan can be entered into the system and payment will be processed on a specific schedule.
We received our first payment on March 27th 2003. Since then we have processed over 3 Million dollars in fines.
No Per Usage Fees for the POA Court.
This is a secure site.
The defendant is requested to print the page showing his payment. He/she is clearly advised that this is not a receipt. That only once the credit card is processed and applied to ICON will a receipt be generated by return e-mail bearing an individual confirmation number.
We are able by return e-mail to acknowledge payment in full. Accept the payment authorized and advise of balances owing, etc.
We have full control of the credit card process, the same as if the consumer was sending in his credit card information by mail.
We have full control of ICON data entry to ensure integrity and accuracy.
This is the method of payment many people use today. It is fast and convenient for the Defendant.
It avoids unnecessary mailing.
It is cost effective.
Secure portal for ticket submission.
Email confirmation of ticket submission.
Email confirmation when payment has been accepted.
Simple and straightforward page flow for POA staff and the general public.
Each POA Court has full control of ICON data entry to ensure integrity and accuracy.
Each POA Court will have complete control of fine processing and administration.
Our company is already familiar with POA and your specific needs.
The site will be available in both official languages (English, French).
Only once the credit card is processed and applied to ICON will a receipt be generated by return e-mail bearing an individual confirmation number.
This web page will result in decreased mail and telephone call maximizing Staff time.
Site is scalable and able to meet the growing needs of POA.
We are able by return e-mail to acknowledge payment in full. Accept the payment authorized and advise of balances owing.
POA Courts are able to hold the credit card payment in "limbo" until the original ticket is filed or the defendant is advised of a non-process to his credit card because the original was not filed or not filed in time.
Varying degrees of search criteria including: name, ticket number, confirmation number and date range.